Get email alerts when returns are approaching auto-approval.
A short email each morning with what needs your attention: new returns, pending items, and missed deadlines. Only sent when there's something to report.
Get notified when TikTok charges unusual fees on your orders (warning or critical deviations). Sent at most once every 24 hours.
A monthly email showing how much Foregrade saved you vs. what you paid. Sent on the 1st of each month.
Get notified when a product has negative profit margin over 30 days.
Get notified when a buyer crosses the 3-return threshold.
Suppress non-urgent alerts during specified hours. Critical return deadlines (<12h) always bypass quiet hours because they can't wait.
Receive alerts via Slack or any webhook endpoint.
{
"type": "return_alert",
"user_id": "...",
"count": 3,
"urgent_count": 1,
"returns": [{
"id": "...",
"refund_amount": 29.99,
"deadline_at": "2026-03-25T18:00:00Z",
"product_name": "Widget XL"
}]
}