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Before you write us — our Help Center may already have your answer. If not, we're happy to help.

Response times

Free

Within 48 business hours

Starter

Within 24 business hours

Growth

Within 12 business hours

Business hours: Mon–Fri, 9am–6pm ET. Urgent issues (payment failure, data loss, sync broken 24h+) get faster SLAs. See full SLA details.

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You can also email support@foregrade.io directly.

Privacy or data requests: privacy@foregrade.io.

Registered entity: Foregrade, MB (Lithuania). Mail requests to hello@foregrade.io and we'll share the registered address.